Area Program Manager

Company Name:
Commonwealth of Massachusetts
Area Program ManagerProgram Manager V
Agency Name:
Dept. of Children and Families - formerly DSS
Official Title:
Program Manager V
Functional Title:
Area Program Manager
Occupational Group:
Not Used
Position Type:
Non-Civil Service
Full-Time or Part-Time:
Salary Range:
$38,067.12 to $95,503.40 Annually
Bargaining Unit:
Number Of Vacancies:
Fall River
Facility Location:
Fall River Area Office, 1561 North Main Street, Fall River, MA 02720
Application Deadline:
Apply Online:
Posting ID:
This position is funded from the Commonwealth''s annual operating budget.Duties:
The essential nature of the role is that of a member of the senior management team in the area office. The position is involved with all aspects of daily activities of the clinical staff. Under the direction of the Director of Areas and Area Clinical Manager, provides supervision to social service supervisors and any other specialty positions as assigned. Supervision would include teaching, coaching, support and evaluation of the quality and effectiveness of the work. Provides leadership and clinical consultation to all levels of area staff.
Performs case management activities such as assignment of cases and approval of transfers and closings. Oversees all clinical and case management activities of assigned units which may include but not be limited to screening/investigation activities, child removal decisions and process, permanency planning, and family resource support and management.
Participates in the hiring and training of new employees. Actively participates in the professional growth and development of area staff. Helps to develop comprehensive quality assurance programs within the area office including participation in centralized initiatives. Collaborates with other state agencies and community organizations in the shared provision of services to clients. Participates in the development, monitoring and evaluation of the local system of care. Interprets and trains staff on agency policy, mission, and vision.
Applicants must have at least (A) five years of full-time, or equivalent part-time, professional, administrative, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least four years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions below.
I. A Master''s or higher degree with a major in business administration, management, public administration, industrial engineering, industrial psychology, or hospital administration may be substituted for a maximum of one year of the required (A) experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Preferred Qualifications:
- MSW or Master-s or higher degree in psychology, sociology, counseling, counseling education, or human services.
- Demonstrated commitment to the core practice values of the agency.
- Demonstrated understanding of the theory and practice of Child Welfare.
- Demonstrated ability to collaborate effectively with community groups and organizations.
- Demonstrated ability to work with culturally or linguistically diverse populations.
The Department of Children and Families (formerly, DSS) seeks dedicated child welfare professionals who are committed to upholding the fundamental responsibility of protecting children from abuse and neglect. The Department-s vision is to ensure the safety of children in a manner that holds the best hope of nurturing a sustained, resilient network of relationships to support the child-s growth and development into adulthood. DCF is revising its core work processes and policies to align with its core practice values and is approaching organizational change at three levels: clinical, managerial and systemic. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) strength-based, 4) community-focused, 5) culturally safe, and, 6) committed to continuous learning. A commitment to diversity and cultural competence is central to the agency-s organizational change.
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please
and click on "Information for Job Applicants."
How To Apply:
Please mail two (2) copies of cover letter and resume to:
Jessica Underwood
Children, Youth and Families
Employment and Staffing Unit
600 Washington Street
Boston, MA 02111
Cover letter and resume may also be sent via facsimile to Fax . Please Note: If materials are faxed, only one copy of application materials should be forwarded.
Please reference the Posting ID J41677 on all correspondence. Resume and cover letter must reference the Posting ID number. Materials submitted must be post marked by the posting deadline date in order to be considered.
PLEASE NOTE: All interested DCF employees should send a completed INTERNAL JOB APPLICATION, SUPERVISOR-S REFERENCE FORM and LAST ANNUAL EPRS/ACES. Please forward two (2) copies of your application materials.
Please submit a separate resume and cover letter if applying for multiple positions.
Agency Web Address:
Ms. Diane Chang
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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