Customer Service Representative
3.
7 Fall River, MA Fall River, MA Full-time Full-time $19 an hour $19 an hour 20 hours ago 20 hours ago 20 hours ago We are seeking a reliable, experienced Customer Service Representative to assist customers who have complaints or require information about products or services.
Pay starts at $19.
00 per hour, working 8:
30am-5:
00pm.
Employees are eligible to enroll in our Medical, Dental, Vision, and other benefit plans after 60 days of employment.
Requirements:
High school diploma or equivalent Excellent communication, interpersonal, and customer service skills, particularly via phone Ability to adapt and respond to different types of personalities Proficient with Microsoft Office Suite or related software Excellent organizational and time-management skills with a proven ability to meet deadlines Outstanding analytical and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment The Customer Service Representative is responsible for responding promptly to customer inquiries via phone, email and/or chat, providing accurate, valid, and complete information.
As a Customer Service Representative, you will resolve customer complaints while maintaining a professional and calm demeanor, providing appropriate solutions within the time limit, and following up to ensure resolution.
Key
Responsibilities:
Follow communication guidelines and policies.
Update the customer call log to help with reporting of what issues our customers face.
Understand the general processes of the warehouses and each department Provide technical support for customers with the online portal Report customer issues that cannot be fixed within the customer service team to the appropriate department.
Provide sales support to the sales team.
Generate sales leads.
Obtain customer feedback to help grow the business.
#INDNewBedford Job Type:
Full-time Pay:
$19.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
Are you willing to undergo screening for illegal substances, in accordance with local law regulations? Education:
High school or equivalent (Required) Ability to Commute:
Fall River, MA (Required) Ability to Relocate:
Fall River, MA:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Fall River, MA Fall River, MA Full-time Full-time $19 an hour $19 an hour 20 hours ago 20 hours ago 20 hours ago We are seeking a reliable, experienced Customer Service Representative to assist customers who have complaints or require information about products or services.
Pay starts at $19.
00 per hour, working 8:
30am-5:
00pm.
Employees are eligible to enroll in our Medical, Dental, Vision, and other benefit plans after 60 days of employment.
Requirements:
High school diploma or equivalent Excellent communication, interpersonal, and customer service skills, particularly via phone Ability to adapt and respond to different types of personalities Proficient with Microsoft Office Suite or related software Excellent organizational and time-management skills with a proven ability to meet deadlines Outstanding analytical and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment The Customer Service Representative is responsible for responding promptly to customer inquiries via phone, email and/or chat, providing accurate, valid, and complete information.
As a Customer Service Representative, you will resolve customer complaints while maintaining a professional and calm demeanor, providing appropriate solutions within the time limit, and following up to ensure resolution.
Key
Responsibilities:
Follow communication guidelines and policies.
Update the customer call log to help with reporting of what issues our customers face.
Understand the general processes of the warehouses and each department Provide technical support for customers with the online portal Report customer issues that cannot be fixed within the customer service team to the appropriate department.
Provide sales support to the sales team.
Generate sales leads.
Obtain customer feedback to help grow the business.
#INDNewBedford Job Type:
Full-time Pay:
$19.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
Are you willing to undergo screening for illegal substances, in accordance with local law regulations? Education:
High school or equivalent (Required) Ability to Commute:
Fall River, MA (Required) Ability to Relocate:
Fall River, MA:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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