Front of House Team Leader Community, Social Services & Nonprofit - Fall River, MA at Geebo

Front of House Team Leader

3.
9 Fall River, MA Fall River, MA Part-time Full-time Part-time Full-time From $17 an hour From $17 an hour 1 day ago 1 day ago 1 day ago At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.
Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.
Full time shifts available 11:
00am-7:
00pm, 3:
00pm-11:
00pm As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers.
Responsibilities include:
Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
Insures that workstations are clean at all times.
Insures that cashiers follow cash handling procedures at all times.
Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
Perform any of the tasks above as needed throughout shift.
Addresses guest issues that may arise; consults with management regarding complex issues.
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
Strictly adheres to all Company policies and procedures.
REQUIREMENTS Minimum 18
years old Previous customer service experience required Previous leadership experience required Hard-working Team-oriented Friendly Honest Great customer skills Chick-fil-A, Inc.
, Founder S.
Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ).
Through the years, that restaurant prospered and led Cathy to further the success of his business.
In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center.
Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.
Today, Chick-fil-A is America's #1 fast food restaurant.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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